Receptionist/Office Assistant

We are seeking a Receptionist/ Office Assistant with excellent interpersonal and IT skills to work alongside the administrative team in a small but busy office. This is a permanent part time post, 22 hours per week, Wednesday – Saturday.

The successful applicant must have at least 6 months administrative experience, preferably within an academic office, and must have excellent organisational, administration and IT skills. They must be educated to GCSE, or preferably A level equivalent. The post incorporates a wide variety of tasks and responsibilities hence the successful candidate will need to be flexible, adaptable and able to prioritise tasks. They will be able to work as part of a team and to use their own initiative. Excellent interpersonal skills, with a pleasant, confident and engaging manner are essential to respond to customer enquiries and work closely with current students, graduates and staff.

  • Main Tasks and Responsibilities include:
  • Receiving and assisting visitors and ensuring they are greeted promptly and courteously.
  • Answering telephone enquiries from current students, graduates, academic staff and suppliers, transferring them and taking messages as required.
  • Computer work including word processing and data inputting, maintaining databases (Access), receiving e-mails, responding, forwarding to the relevant person where necessary.
  • Sending e-mails and attachments to students, graduates, academic staff and suppliers.
  • Maintaining and updating filing, both paper and electronic.
  • Scanning and amending documents
  • Sort incoming post, frank outgoing mail, shredding.
  • Use of library loans database to return, renew and loan resources to students.
  • Assisting students with library queries, checking course reading lists, re-shelving books
  • Ordering office and library supplies
  • Organise catering for meetings and open days.
  • Organising room bookings
  • Supporting team members in events management
  • Checking and monitoring maintenance of reception and general student areas
  • Buildings maintenance – monitoring of maintenance schedules and undertaking health and safety checks under the supervision of the Business Manager
  • Handling of confidential and sensitive information with discretion


For further details and the person specification, please refer to the job description.

Location: Thiskney House, 2 St James Terrace, Nottingham city Centre

Hours: 22 hours per week, Wednesdays – Fridays 10.00am-4.00pm, Saturdays, 10.30am – 2.30pm

Application procedure:

Please download an application form and return it to PA@spti.net. CVs will only be considered when accompanied by our application form.

Closing date and time: Wednesday 20th February 2019, 12.00 noon

Provisional interview date: Monday 4th March 2019

Click here for the Job Description, Click here for the Application Form